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Connect a device

Connect a phone

A device is connected when its first position arrives, rather than when its record is created.

  1. 1

    Sign in or register. Add a device with its name and identifier.

  2. 2

    Use a GPS sender app. Its identifier must match the device identifier in the workspace.

  3. 3

    Allow location access and check connectivity. Configure background tracking using the chosen app and OS instructions.

  4. 4

    Open the workspace map and wait for a first position. Check its time, source and accuracy.

If no first position appears

Check matching identifiers, data sending and permissions. Contact support if the cause is unknown; creating a record does not prove tracking works.

The links below are preserved from the existing site. Support must confirm which app sends positions and the settings for your version.

Google PlayApp Store
Add a deviceSupport
BepulGPS

Current positions, route history and monitoring of your devices.

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